Unrivalled Warranty

We also provide further peace of mind with our unique warranty. While most resellers offer warranties of between three and six months, at GIT we have such confidence in the quality of our equipment and consumables that we are the only company in our field that offers up to 24 month period of warranty. This covers any damage to the product, or to the machine using them.

GIT Dubai LLC'S 'GT' branded cartridges have been manufactured under stringent quality control standards, assuring performance that closely equals that of the original equipment manufacturer.

'GT' branded products are sold with the warranty that they will be free of defects in material and/or workmanship at delivery, provided they are stored and used in the proper manner. 'GT Premium' branded products are warranted hereunder for a period of 24 months (see date of expiration on product packaging) or depletion of the page yield at 5% coverage specified for each and every product, whichever comes first. 'GT Budget' branded products are warranted hereunder for a period of 6 months (see date of expiration on product packaging) or depletion of the page yield at 5% coverage specified for each and every product, whichever comes first. GIT does not warrant any third party products sold by GIT. Third party products are any products that bear the brand of a third party (not a product manufactured by GIT). The customer is limited to the warranty of the manufacturer of the third party product.

GIT Dubai LLC accepts no liability for defects in goods resulting from customer designs or requirements, wrong storage, wrong handling or arising from wear and tear, wilful damage, negligence or misuse.
Although we strive to update and correct our website, brochures and other sources of company information, they may contain inaccuracies or typographical errors. Additionally, information and product specifications--including information relating to price and availability--may be changed or updated without notice. No guarantee is given that the information accessible via www.gitdubai.com, www.gitmea.com or displayed in our information sources is accurate, complete or current. Nothing on www.gitdubai.com, www.gitmea.com or in our other information sources shall be construed as a condition, warranty or representation.

Except as otherwise stated in these terms, GIT Dubai LLC'S entire liability in respect of a particular good that has passed into the ownership of a customer and the customer's remedies, shall be limited to, at GIT Dubai LLC'S option, and in accordance with its returns policy from time-to-time, a credit note against future purchase (store credit) in respect of the amount paid by the customer to GIT Dubai LLC for such a good; or the replacement or repair of the good by GIT Dubai LLC.

GIT Dubai LLC also warrants its domestic customers in the UAE that, subject to the conditions stated below and under normal use (including operation of printer/copier /fax machine equipment within specifications) our 'GT' branded electronic printer/copier/fax cartridges will not cause damage, abnormal wear, or deterioration to any compatible printer/copier/fax machine.

If a defect in a GIT Dubai LLC 'GT' branded cartridge causes a printer/copier/fax machine to fail, GIT Dubai LLC will, at its option, fix or replace the printer/copier/fax machine, or reimburse our customer for the full amount of all service and repair of the printer/copier/ fax machine. This warranty is dependent upon the customer providing GIT Dubai LLC with satisfactory evidence (printer and printer cartridge) that the printer/copier/fax machine failure was due to a defect in a 'GT' branded cartridge.

In case GIT Dubai LLC opts and approves in writing to reimburse instead of fixing or replacing the printer/copier/fax machine itself, the customer shall provide additionally, a written statement on the service company's letterhead, dated and signed by the company's field sales or service representative that the printer/copier/ fax machine failure was due to a defect in a GIT Dubai LLC 'GT' branded cartridge.

In case of any defects or damages the customer shall at their earliest convenience, however not later than fourteen (14) days after the defect or damage was incurred, inform GIT. GIT Dubai LLC accepts no liability and or responsibility of any kind for any kind of defect in goods sold or in printers/copiers/fax machines of the customer if (a) GIT has not been informed accordingly within 14 days of the event, and/or (b) the defective goods (the cartridge) and/or the printer/ copier/fax machine are not kept isolated and handed to GIT for inspection. If the GT branded product for which warranty is claimed is located outside the territory of the UAE, the customer or person claiming warranty must present the GT branded product for which warranty is claimed to GIT's business address in Dubai, UAE. If the GT branded product is found defective due to material and or workmanship, the replacement product will be made available to the customer at GIT's business address in Dubai, UAE. Alternatively the customer may at his option in accordance with Clause 4.5. hereunder demand store credit against future purchase of GT branded products.

GIT Dubai LLC shall have no liability to the customer for indirect or consequential loss. GIT's liability under this clause shall be in lieu of any warranty or condition implied by law as to the quality or fitness for any particular purpose of the Equipment or Consumables and save as provided in this clause GIT shall not be under any liability whether in contract tort or otherwise in respect of defects in Equipment and Consumables delivered or for any injury damage or loss resulting from such defects or from any work done in connection therewith. Under no circumstance can any party claim an amount higher than the value of the products purchased from GIT that constitute the basis for the claim. The value of the products purchased is determined by the gross value shown on the invoice for the products that constitute the basis for the claim.

This warranty is exclusive, and in lieu of all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.