Product Complaints

We take pride in the care we take to ensure our products meet the highest standards of utility, quality and performance. Sometimes, though, things go wrong.

When they do-we need to hear about it. We want to ensure that any fault, no matter how small, is made good, and that even if you have had an issue with the item, we want to be able to make you feel better about it through a conscientious and quick service.

We understand that downtime costs money, and we will do everything in our power to make sure that your inconvenience doesn't come at a cost.

Please use our Product Complaint Module below by logging in to your account to let us know what your problem is as soon as you can. This means we can get back to you with a replacement as soon as possible.